How to Download and Fix MSPHELP.CHM?

Sometimes Windows system displays error messages regarding corrupted or missing MSPHELP.CHM files. Situations like that can occur, for example, during a software installation process. Each software program requires certain resources, libraries, and source data to work properly. Corrupted or nonexistent MSPHELP.CHM file can therefore effect in failed execution of the started process.

MSPHELP.CHM file Compiled HTML Help. The file was developed by Microsoft for use with Office software. Here you will find detailed information about the file and instructions how to proceed in the event of MSPHELP.CHM related errors on your device. You can also download MSPHELP.CHM file compatible with Windows XP, Windows XP devices which will (most probably) allow you to solve the problem.

For Windows Compatible with: Windows XP, Windows XP

File info

General information
File extension CHM
Type Compiled HTML Help
Description Compiled HTML Help
Program Office 2003
Software Office
Author Microsoft
Software version 2003
MIME type application/x-chm
Language cod English (U.S.)

There are various types of errors related to MSPHELP.CHM file. MSPHELP.CHM file may be located in wrong file directory on your device, may not be present in the system, or may be infected with malicious software and therefore not work correctly. Below is a list of most common error messages related to MSPHELP.CHM file. If you encounter one listed below (or similar), please consider the following suggestions.

  • MSPHELP.CHM is corrupted
  • MSPHELP.CHM cannot be located
  • Runtime Error - MSPHELP.CHM
  • MSPHELP.CHM file error
  • MSPHELP.CHM file cannot be loaded. Module was not found
  • cannot register MSPHELP.CHM file:
  • MSPHELP.CHM file could not be loaded
  • MSPHELP.CHM file doesn't exist



Application could not be started because MSPHELP.CHM file is missing. Reinstall the application to solve the problem.


Problems related to MSPHELP.CHM can be addressed in various ways. Some methods are meant only for advanced users. If you don't have confidence in your skills, we suggest consulting a specialist. Fixing MSPHELP.CHM file errors should be approached with utmost caution for any mistakes can result in unstable or unproperly working system. If you have the necassary skills, please proceed.

MSPHELP.CHM file errors can be caused by various factors, so its is beneficial to try to fix them using various methods.

Step 1: Scan your computer for any malicious software

Virus Scan

Windows files are commonly attacked by malicious software that prevents them from working properly. First step in addressing problems with MSPHELP.CHM file or any other Windows system files should be scanning the system for malicious software using an antivirus tool.

If by any chance you don't have any antivirus software installed on your system yet, you should do it immediately. Unprotected system is not only a source of file errors, but, more importantly, makes your system vulnerable to many dangers. If you don't know which antivirus tool to choose, consult this Wikipedia article – comparison of antivirus software.

Step 2: Update your system and drivers.

Windows Update

Installing relevant Microsoft Windows patches and updates may solve your problems related to MSPHELP.CHM file. Use dedicated Windows tool to perform the update.

  1. Go to the Windows "Start" menu
  2. Type "Windows Update" in the search field
  3. Choose the appropriate software program (name may vary depending on your system version)
  4. Check if your system is up to date. If any unapplied updates are listed, install them immediately.
  5. After the update has been done,restart your computer in order to complete the process.

Beside updating the system, it is recommended that you install latest device drivers, as drivers can influence proper working of MSPHELP.CHM or other system files. In order to do so, go to your computer or device producer's website where you will find information regarding latest driver updates.

Step 3: Use System File Checker (SFC) tool

System File Checker

System File Checker is a Microsoft Windows tool. As the name suggests, the tool is used for identyfing and addressing system file related errors, including those related to MSPHELP.CHM file. After an error related to%fileextension% file has been discovered, the program attempts to automatically replace the MSPHELP.CHM file with properly working version. To use the tool:

  1. Go to the Windows "Start" menu
  2. Type "cmd" in the search field
  3. Locate "Command Prompt" result – don't run it yet:
  4. Click the right mouse button and select "Run as Administrator" option
  5. Type "sfc /scannow" in console prompt to start the program and follow the instructions

Step 4: Restoring Windows system

Windows Recovery

Another approach is to restore system to previous state, before the MSPHELP.CHM file error occured. In order to restore your system, follow the instructions below

  1. Go to the Windows "Start" menu
  2. Type "System Restore" in the search field
  3. Start the system restore tool – it's name may differ depending on version of the system
  4. The application will guide you through the process – read the messages carefully
  5. After the process has finished, restart your computer.

If all the above-mentioned methods failed and the MSPHELP.CHM file problem has not been resolved, proceed to the next step. Remember that the following steps are intended only for advanced users.

Download and replace MSPHELP.CHM file

The last solution is to manually download and replace MSPHELP.CHM file in appropriate folder on the disk. Select file version compatible with your operating system and click the "Download" button. Next, go to your web browser's "Downloaded" folder and copy the downloaded MSPHELP.CHM file.

Go to the folder where the file should be located and paste the downloaded file. Below is the list of MSPHELP.CHM file example directory paths.

  • Windows XP: C:\Program Files\Microsoft Office\OFFICE11\1033\
  • Windows XP: C:\Program Files\Microsoft Office\OFFICE11\1033\

If the steps did not solve your MSPHELP.CHM file problem, you should consult a professional. A probability exists that the error(s) might be device-related and therefore should be resolved at the hardware level. A fresh operating system installation might be necessary – a faulty system installation process can result in data loss.

File versions list

System Windows XP
File size 398443 bytes
Date 2017-05-10
File details
MD5 f35f86dd60bbb193c5a480f738906662
SHA1 5bbdff7db11a5838fd009c33e51420401bf23457
SHA256 1c7112ca66b7badd0ac07af0381498d9947dc784593e50738b930233c1560b22
CRC32 278346a5
Example file location C:\Program Files\Microsoft Office\OFFICE11\1033\
System Windows XP
File size 77471 bytes
Date 2017-05-10
File details
MD5 dd5f32ba51341dea5b89dd2d64baccb0
SHA1 a1f22d4dada3566f4df9b87e7a4bbe86647181f5
SHA256 e051d25d58095ea79e1480ea673ca452f5fd4ffde5453d38c755593d4ab168c3
CRC32 d50fa5e0
Example file location C:\Program Files\Microsoft Office\OFFICE11\1033\